Service Quality of Urban Transportation in Indonesia

The Department needs to implement public policy guidelines to increase the competitiveness of the city and reduce the impact of growth. Many businesses are important to point out the people's performance on their journey. These are the main reasons for this service with good reasons for caring for the community, problems in the cities. Promote the importance of managing the public and integrating good causes and evaluating the city's diversity, public awareness, and the impact of the city. Expand research on the nature of education that is relevant to public interest. Decides to increase the quality of service available
to the customer.

Keywords: service quality, urban transportation, public
transportation